Exotel has announced the launch of programmable voice infrastructure for AI agents designed to deliver “significant power” to plug-’n’-play AI bots.
Launched as Exotel AgentStream, this new offering is a real-time voice streaming platform that seamlessly connects AI voice bots to users over PSTN, WhatsApp, in-app channels, and WebRTC, the company said.
“With this, developers will be able to impact a wide spectrum of essential enterprise workflows spanning sales, support, collections, and service,” it added.
Sachin Bhatia, Co-founder and Chief Growth Officer, Exotel, said, “Voice agents are on the rise, and most bot providers need robust voice infrastructure to operate seamlessly. In fact, the majority of voice bot–powered companies in India already rely on Exotel for our compliant, reliable, and seamless voice streaming.”
“With sub-20ms latency versus the 150ms industry standard; we deliver the fastest streaming available, enabling bots to respond with human-like speed and fluidity. This is why Exotel is the infrastructure of choice for enterprises building next-generation, AI-powered voice experiences,” he added.
With over 14 years of experience powering India’s digital communications, the company said it continues to drive AI adoption, with voice streaming usage growing at 25% month on month across its platform, and some of its largest clients running over 20 million conversations per month through Exotel.
Published – August 20, 2025 09:56 pm IST
